Privacy Policy

Effective Date: January 1, 2025

At Riolentra, accessible via our website, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our site.

1. Information We Collect

• Contact details (name, email address, phone number)
• Professional details (company, role)
• Technical data (IP address, device type, browser type)

2. How We Use Your Information

We use your information to:

• Provide and maintain our legal support services for real-estate agents
• Respond to inquiries via our Contact Form
• Improve site performance and user experience
• Send updates and notices related to our services

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Riolentra. Cookies help us remember your preferences, analyze site usage, and improve functionality. You can choose to disable cookies through your browser settings, but this may affect site performance.

4. GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include:

• Right to access: You can request a copy of your personal data.
• Right to rectification: You can ask us to correct inaccurate data.
• Right to erasure: You may request deletion of your data under certain conditions.
• Right to restriction of processing: You can request us to limit how we use your data.
• Right to data portability: You may ask for your data in a structured format.
• Right to object: You can object to certain data processing activities.

To exercise these rights, please contact us using the information in Section 9.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. After this period, we securely delete or anonymize your information.

6. Third-Party Services

We may use trusted third-party providers for analytics, hosting, or communication. These providers have access to your data only as needed to perform their functions and are bound by confidentiality obligations.

7. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure.

8. Your Rights and Choices

You may:

• Update or correct your personal data by contacting us.
• Opt-out of promotional communications at any time by following the unsubscribe link or contacting us.
• Set your browser to limit cookie usage.

9. Contact Information

If you have questions about this policy or wish to exercise your rights, please reach out:

Riolentra
National Gallery of Canada, 380 Sussex Drive, Ottawa, ON K1N 9N4, Canada
Phone: +14164074245
Business ID: 927464321

10. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on this page with an updated effective date.